Seminar on Quality, Standards and Best Practices

When: Wed, November 20, 8:30am – 5:00pm, 2013
Where: Concorde Hotel, Shah Alam, Malaysia
Admission: MYR 350
 Brochure: SIRIM

This is the platform for updates on quality standards such as ISO 9001:2008 Quality Management System, ISO 14001:2004 Environmental Management System and OHSAS 18001:2007 Occupational Safety and Health Management System. The seminar also introduces for the first time, two new quality products. They are Innovation: how to transform your idea and make it profitable; and Customer Service Management: how to delight customers and handling customers' complaints. Topics:
  • Development of Amendment of ISO 9001 :2015 Version
  • SIRIM Green 5S for Organisational Excellence and Global Competitiveness
  • Total Quality Fast Track Model (TQFTM) for Competitiveness in Global Business
  • Implementing CSM in Achieving Customer Delight
  • Awakening the Creative Mind
  • Standards Requirements for Various Inspection Bodies Performing Inspection
  • Energy Management System towards ISO 50001 Certification