Wealth Management Forum 2013

When: Thu, June 27, 9am – 5pm, 2013
Where: Grand Millennium, Kuala Lumpur
Admission: Restrictions apply, see below
Info: Event | Registration

Malaysia’s wealth management industry is now at a stage where regulators and practitioners must make important decisions about its future: either as one which offers solutions and services that are genuinely suited to the client; or one which just pursues the economic benefits of selling products.

The event is for anyone working within any type of wealth management organisation – including at the top 50 international private banks in Asia, as well as the leading local and regional consumer banks, IFAs, independent asset managers, insurance companies, regulators, industry associations and other market participants. [Not for non-sponsoring product manufacturers, service providers, technology companies, professional services firms or other vendors.]




Agenda

Panel Discussion: At a cross-roads: how to take Malaysian wealth management to the next level
  • What do today's opportunities and challenges for the industry mean for how the business is likely to develop?
  • How can different players adapt to this highly-challenging environment?
  • Can organisations of different sizes really compete in the same space anymore?
  • What are the important decisions regulators and organisations must now make to direct the future of the Malaysian market?
  • What models are likely to be successful as the market develops further?
  • What segmentation is appropriate as the market moves to the next stage of development?
  • What is required to ensure the industry can offer real, tangible solutions and services which are genuinely suited to the client?
  • What is now required to deliver value to clients? Are wealth managers really geared up enough to deal with the increasingly complex needs of clients?
  • In which areas is client education needed? How can this be delivered in reality?
  • How does the regulatory environment need to further evolve to support the local industry?
  • How can Malaysia become more of a hub to attract more players and create more competition?
  • To what extent do the commission and revenue structures in Malaysia need to change for the market to develop further?
Panelists
Andrew Crooke, Editor, Hubbis
Shi Jie Ong, Head of Wealth Management, Malaysia, OCBC Bank Christine Cho, Head of Private Banking & Wealth Management, RHB
Melissa Cheoh, General Manager, Head, Private Banking, Hong Leong Bank
Michael Foong, Chief Strategy & Transformation Officer, Maybank Group
Robert Foo, Managing Director, MyFP Services
K R Raju, Executive Chairman, Blueprint Planning
Stephen Morison, Vice President, Global Research, Wealth-X



The key to successful family business succession planning
Mr R Krishnan, Director, Labuan Borneo Trustees Limited, Labuan F.T
  • Preserving and perpetuating family wealth through entrepreneurial stewardship
  • Choosing the right wealth transfer vehicle
  • Family enterprise governance structure - family assembly, family council, social committee and shareholders assembly and council
  • Family governance documents - Family constitution/charter, Integrity Agreement and Shareholders Agreement
  • Underpinnings of a family office (single, multiple or virtual) structure


Panel Discussion: Making the most of the inter-generational wealth shift
  • Given client consciousness with respect to wealth and succession planning, what are the latest developments in the Malaysian context?
  • To what extent is inter-generational wealth transfer influencing how clients are thinking about how they manage and plan their wealth?
  • What new solutions and vehicles are suitable - and popular - given the need to tackle issues relating to wealth planning? What are the most important features that clients look for?
  • What are some recent examples to highlight what is most likely to go wrong in the process?
  • What are some of the most important issues wealthy individuals and families need to address as part of business succession planning?
  • In terms of preserving and perpetuating wealth, is family business succession planning an easy subject for clients to bring up with their wealth advisers?
  • Do advisers feel well-equipped to address the needs of clients who require business succession planning advice? What skill sets would advisers need to offer a "value added proposition" in addressing this issue?
  • Should the skill-sets of advisers differ between personal and family business succession planning?
  • How can advisers really engage and prepare the next generation?
  • Do the increasingly-complex tax, cross-border and wealth planning needs and issues require scale and expertise to ensure firms gain a competitive advantage? Will this separate wealth management relationships into strategic partnerships and "nice to haves"?
  • What are the ingredients of a true partnership between providers and private banks / wealth management firms? What are the critical success factors?
Panelists
Datin Isharidah Ishak, Senior Partner, First Fiduciary (Labuan) LLP
Alvin Yap, Principal Consultant & Managing Director, A.D. Financial Paul Khoo, Chief Executive Officer, Standard Financial Planner
Angelo Venardos, Chief Executive Officer, Heritage Trust Group
Marcus Hinkley, Group Partner, Head of Singapore Office, Collas Crill



Panel Discussion: Creating differentiation through the product offering and better advice
  • Where is the biggest demand among clients?
  • To deal with the problems of concentration risk, how can you educate clients about an asset allocation model - rather than the hunt for immediate returns?
  • What should the advisory offering look like? And what are the components of a successful and differentiated product offering?
  • What is "good" investment advice?
  • What has worked well in other emerging wealth markets in Asia?
  • What are the common areas of misconception about investments among customers?
  • What is the right approach to managing customers- expectations?
  • Assessing the role and suitability in Malaysia of ETFs, structured products and other market access products?
  • To what extent does regulation need to evolve in terms of the product offering?
  • How should the product range be expanded?
  • Where are the biggest gaps between overseas markets and Malaysia in terms of the product offering?
  • What lessons can be applied in the Malaysian context?
Panelists
Andrew Crooke, Editor, Hubbis
Choong Wai Hong, Head of High Networth and Affluent Banking, Maybank
Au Kee Cha, Head, Consumer Banking Investments, Alliance Bank
Michael Hui, Managing Director, Advisory and Practice Management, Standard Financial Planner



What does it take to build a successful fund management business? Lessons from the US
Arne Hilke, Research Analyst, Morningstar Asia
  • We explore what has led to the success of some asset managers in the US over the past 25 years, while their competitors faltered
  • Why fund companies should think twice before betting on industry trends
  • How putting investors first has been the defining factor of success, and what it means
  • With fund ownership in Asia much lower than in countries like the US and Australia, what can we learn from these markets to grow our industry?


Panel Discussion: Build a future-proof wealth management offering
  • What are the processes, systems and technology involved in creating leading offerings in Malaysia?
  • What will be the challenges in implementing them?
  • How can the basic infrastructure be industrialised to enable firms to focus on the value-add?
  • What other aspects of the platform can - and should - be automated?
  • Is it possible to enhance efficiency and drive down the cost of doing business while not compromising service delivery?
  • What is the real differentiator - product, systems, process, people or culture?
  • How are today-s technology and systems-related needs and priorities likely to evolve?
  • What can be done to enhance the overall customer experience? How are emerging technologies reshaping the way you connect with customers?
  • How should online and mobile offerings be developed to drive the business to the next stage?
  • What are the best-practice risk management, operations and compliance frameworks?
Panelists
Andrew Crooke, Editor, Hubbis
Mario A. Bassi, Managing Director, Head of Asia, Solution Providers Management Consulting
Maikel Sajangbati, Member, Board of Advisors, and Counsellor, Certified Wealth Managers' Association
Andrew Au, Chief Executive Officer, AG Delta
Daniel Kennedy, Regional Solution Manager - Asia, DST Global Solutions
Noor Quek. Founder / Managing Director, NQ International



Learning & development best practices - how to really make it work for you
Michael Stanhope, Chief Executive Officer, Hubbis
  • Why learning is important
  • What challenges does the industry face in up-skilling advisers?
  • What challenges do individual wealth management firms face in getting their staff engaged in learning?
  • What is the best approach to overcoming resistance to learning & development?
  • What are the pitfalls for the industry as a whole - and for individual advisers - of not taking training seriously enough?